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Returns Policies

General Returns Policy

The following general returns policy is applicable to all items sold on KSMartLife.com.

a) Products marked as "Non-Returnable" on the product detail page cannot be returned.

b) In general, an item may be eligible for return within the applicable return reason if it fulfills one or more of the following conditions:
1) Was delivered in a physically damaged condition
2) Has missing parts or accessories
3) Is different from what was ordered

All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.

If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. KSmartlife.com shall not be liable in any manner for any misuse or usage of such information.

Some items may not be eligible for return if you "no longer need it". If such an item delivered to you is not as described, or was physically damaged at the time of delivery, please contact us.

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